complete Control
Your App/your webportal: Here you will find your account statements, current transactions, temporary blocking options, as well as a self-service area including management of all your passwords such as Secure Code and complete Control password and much more.
Update your personal data
Help us keep your data up to date so that we can fulfill our due diligence obligations.
Access your data with the verification code that we sent you by e-mail or letter.
Identification for your commercial credit card
Get a commercial card quick and easy: Log in here with the verification code you received from us via e-mail. Afterwards you can identify yourself via mobile signature or video ID.
More information about complete Control
Find out moreNot yet registered?
It just takes a few simple steps.
Download the complete Control app now.
The Student Card
Your ideal study companion
- free of charge for the first year*, with an added EUR 25 welcome bonus
- travel insurance protection
- 3 stylish designs to choose from
- new “Raindrop" card made of environmentally-friendly material
Student Card
Student Card
This handy companion is sure to make student life easier. Now available in three different designs, from serious Classic to colorful Rainbow to our latest “Raindrop” card made of environmentally friendly material.
In the first year free of charge, thereafter EUR 3.20 per month*.
*The card fee will be charged annually for 12 months in advance.
All the benefits at a glance
Insurance protection
Your Classic Card provides worldwide travel insurance coverage up to EUR 726,750.
More informationSpecial rates for car rentals
Your Visa Classic Card includes discount rates on car rentals from Avis and Hertz.
More informationAdditional functions
complete Secure
Confirm online payments quickly, conveniently and securely with your Secure Code (your secure password). It's even easier with the complete Control App using fingerprint or FaceID.
compete Control
complete Control allows you to manage your cards anytime, at your own convenience. And with the complete Control app, you can also confirm online payments directly from your mobile phone.
Account statements by e-mail
Once a month an account statement listing all your transactions will be sent to you by e-mail.
PIN
When you make purchases and cash withdrawals with your card, you will be asked to enter your PIN. Did you know? Now you can even create your own PIN!
NEW: Go digital!
For ultimate convenience, you can now apply for a Student Card directly online! (You must be at least 18 years of age.)
In this procedure, you will be asked to identify yourself via VideoID and sign your application with a digital signature. You will need a webcam, a microphone, a valid photo ID (passport or similar official ID), a salary statement/proof of income (as PDF or Image file) and your mobile telephone. VideoID applications can be made any day of the week, but only between 7:00 a.m. and 10:00 p.m. (CET).
For more information, see our FAQs.
If you prefer, you can still print out and send your card application as a PDF.
Advantages in detail
Travel Insurance
Worldwide Travel Insurance Protection
Your credit card from card complete includes worldwide travel insurance, with coverage up to EUR 750,000 for Gold and Platinum Cards, or EUR 726,750 for Classic Cards. This protection applies automatically all year long, even for journeys not paid for with your card. The only condition is that you use your card regularly (at least once within the last 2 months before a claim). The insurance applies for journeys up to 90 days, but if you want to travel for longer, there is an option to extend the protection to six months.
Examples of coverage:
| Classic | Gold | Platinum | |
| Luggage Insurance incl. Camping Risks | up to € 1,820.- | up to € 2,500.- | up to € 5,000.- |
| Accident Coverage | up to € 72,700.- | up to € 100,000.- | up to € 150,000.- |
| Personal Liability Coverage | up to € 726,750.- | up to € 750,000.- | up to € 750,000.- |
| Medical Treatment | 100% | 100% | 100% |
| Emergency Contact up to 100% | 100% | 100% | 100% |
| Primary Rescue by Helicopter up to 100% | 100% | 100% | 100% |
| Compassionate emergency visit abroad | no | up to € 2,500.- | up to € 2,500.- |
| Flight Delay | up to € 110.- | up to € 250.- | up to € 500.- |
| Motor Vehicle Recovery | up to € 220.- | up to € 250.- | up to € 500.- |
| Motor Vehicle Return | no | up to € 1,000.- (20% Deductible | up to € 2,000.- (20% Deductible) |
| Air Ambulance Transport from abroad up to 100% | 100% | 100% | 100% |
First-time cardholders of Classic Cards with insurance are automatically covered by cancellation insurance for private travel - free of charge in the first year. This cancellation insurance continues in subsequent years, as long as the cardholder has collected at least 200 credits (each credit represents a transaction value of EUR 15) with the card in the previous year.
For more detailed information, please see our Travel Insurance brochure or contact us by telephone at +43 (0)1 711 11-380.
Car rentals at special rates — exclusively for Visa cardholders
The world’s leading car rental companies AVIS and Hertz offer special discounts to all card complete Visa cardholders.
When reserving your car, simply quote the discount code (on the back of your Visa card) and your Visa card number to receive preferential rates.
Special rates from Hertz throughout the world
Hertz, the world’s largest car rental agency, offers Visa cardholders from card complete special rates at over 7000 locations in more than 150 countries. Just enter the Hertz CDP code on the back of your Visa card when making your reservation, which you can do on the specially designed Visa booking page.
If you have any questions about booking online, you can also contact the Hertz Reservations Centre at Tel. 0800 20 1111 (free of charge within Austria).
Book your preferred car from AVIS online
Visa cardholders from card complete can book cars online, pay with Visa and automatically save money when they quote the special discount code (AWD number on the back of the card).
AVIS Preferred Members can book directly under “AVIS Preferred Reservation” on the AVIS website. For security reasons, please enter your name and Wizard number but NOT your credit card number.
Tel. AVIS: 0800 0800 8757
Do you have any questions about our products and services?
Please call us: +43 1 711 11 380 or visit our FAQ section (only available in german).