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Report a claim

Report a claim 

How to report a claim:

Please make direct contact with the Travel Insurance Department at our insurance partner WIENER STÄDTISCHE Versicherung AG Vienna Insurance Group:

Telephone: 050 350-356 (within Austria) or
+43 (0) 50 350-356 (from abroad)
Fax: 050 350 99-23181 (within Austria) or
+43 (0) 50 350 99-23181 (from abroad)

Online: www.wienerstaedtische.at

Or post a statement of the facts together with copies of invoice(s) to WIENER STÄDTISCHE Versicherung AG Vienna Insurance Group, card complete-Reiseversicherung, Schottenring 15, A-1010 Vienna.

You can also report claims online here.

    Do you have any questions about our products and services?

    Please call us: +43 1 711 11 380 or visit our FAQ section (only available in german).

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