complete Control
Your App/your webportal: Here you will find your account statements, current transactions, temporary blocking options, as well as a self-service area including management of all your passwords such as Secure Code and complete Control password and much more.
Update your personal data
Help us keep your data up to date so that we can fulfill our due diligence obligations.
Access your data with the verification code that we sent you by e-mail or letter.
Identification for your commercial credit card
Get a commercial card quick and easy: Log in here with the verification code you received from us via e-mail. Afterwards you can identify yourself via mobile signature or video ID.
More information about complete Control
Find out moreNot yet registered?
It just takes a few simple steps.
Download the complete Control app now.
Report a claim
Report a claim
How to report a claim:
Please make direct contact with the Travel Insurance Department at our insurance partner WIENER STÄDTISCHE Versicherung AG Vienna Insurance Group:
Telephone: 050 350-356 (within Austria) or
+43 (0) 50 350-356 (from abroad)
Fax: 050 350 99-23181 (within Austria) or
+43 (0) 50 350 99-23181 (from abroad)
Online: www.wienerstaedtische.at
Or post a statement of the facts together with copies of invoice(s) to WIENER STÄDTISCHE Versicherung AG Vienna Insurance Group, card complete-Reiseversicherung, Schottenring 15, A-1010 Vienna.
You can also report claims online here.