Report a claim
How to report a claim:
Please make direct contact with the Travel Insurance Department at our insurance partner WIENER STÄDTISCHE Versicherung AG Vienna Insurance Group:
Or post a statement of the facts together with copies of invoice(s) to WIENER STÄDTISCHE Versicherung AG Vienna Insurance Group, card complete-Reiseversicherung, Schottenring 15, A-1010 Vienna.
You can also report claims online here.