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Ordering a new Secure Code

Ordering a new Secure Code 

Do you need a new Secure Code (personal password)? You can order one using the Change Request form.

When completing the form, don’t forget to include your mobile number for receiving mobileTANs. It is essential for ordering a Secure Code. Please also send us a copy of an official photo ID. You will receive the Secure Code by post.

Do you have any questions about our products and services?

Please call us: +43 1 711 11 380 or visit our FAQ section (only available in german).