complete Control
(Visa/Mastercard)
Your App/your webportal: Here you will find your account statements, current transactions, temporary blocking options, as well as a self-service area including management of all your passwords such as Secure Code and complete Control password and much more.
Update your personal data
Help us keep your data up to date so that we can fulfill our due diligence obligations.
Access your data with the verification code that we sent you by e-mail or letter.
Identification for your commercial credit card
Get a commercial card quick and easy: Log in here with the verification code you received from us via e-mail. Afterwards you can identify yourself via mobile signature or video ID.
More information about complete Control
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Complaints Manager
Complaints Manager
We believe that quick, friendly and efficient handling of complaints is the basis for satisfied customers. We therefore take your concerns seriously.
If you have any grounds for complaint or suggestions for improvement, please do not hesitate to contact us.
We assure you that every complaint we receive will be dealt with quickly. We will keep you informed about further developments in a timely manner.
Aljbulena Hani
Complaints Manager
You can reach us at:
1020 Vienna, Lassallestrasse 3
Tel.: 01/711 11 - 383
Contact Complaints Manager