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Contact us

Contact us 

We look forward to hearing from you

card complete Service Bank AG
Lassallestraße 3, 1020 Vienna

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Lost/Stolen Cards

24h reporting hotline (emergencies and card blocking only)

Report lost or stolen cards by phone 24 hours a day, 7 days a week.

+43 1 711 11 - 770

 

Written inquiries

Contact us quickly with our contact form

Contact form

 

Telephone inquiries

Our customer service team is available by phone Monday to Friday, 8:00 a.m. to 6:00 p.m.

+43 1 711 11 - 380

For questions concerning complete Secure (online payments)

+43 1 711 11 - 678

 

Card applications

Now also possible with VideoID!

Card overview

 

Forms

You’ll find all the forms you need in the download center.

Download center

 

Merchant service

You are a partner from card complete? We look forward to hearing from you.

Merchant service

 

Ombudsman

We’re here to help.

Ombudsman

 

Privacy

For questions about how we process personal data, please use our

Data protection contact form

    Do you have any questions about our products and services?

    Please call us: +43 1 711 11 380 or visit our FAQ section (only available in german).

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