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Assistance Hotline

Assistance 

As a Platinum or Gold cardholder, you have access to a 24-hour telephone hotline that can provide valuable information before travel and in an emergency: travel-related medical advice before and during a journey, contact information for doctors and clinics abroad, advice on dealing with foreign authorities, and names of German- and English-speaking lawyers and interpreters abroad.

24-hour Hotline: +43 (0) 503 50 - 370

    Do you have any questions about our products and services?

    Please call us: +43 1 711 11 380 or visit our FAQ section (only available in german).