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Upgrading Travel Insurance

Upgrading Travel Insurance 

Upgrading travel insurance:

Please note that only cardholders/additional cardholders themselves are covered by the insurance included with the card. Cardholders can purchase upgrades that double the amount of coverage, or extend the duration of protection, or expand the protection to apply to family members (children, spouse or partner) who are not cardholders, even when they travel alone. A Gold or Platinum cardholder can also purchase a PLUS Package which includes enhanced Travel Cancellation Insurance and Purchase Protection Insurance. To purchase one of these upgrades, please complete the relevant form online and send it directly to card complete.

Insurance Forms

SPB card protection


Mastercard E-Commerce Protection

Enjoy more security and peace of mind when shopping online with Mastercard E-Commerce Protection. This insurance is available free of charge to all Mastercard premium cardholders (Gold, Platinum, World, World Elite) and  applies for a whole year (with an option to renew). It offers three-way protection for your online purchases:

  • Purchase protection ensures your online purchases against theft or damage (except as a result of improper use) for 30 days. Products up to a value of EUR 2,500 will be replaced, repaired or refunded.
  • A warranty extension adds a third year to the 2-year manufacturer’s warranty for household and other electrical devices up to a value of EUR 2,500.
  • Best Price Protection: If you find a purchased product cheaper in another online store within the next 30 days, you will be refunded the difference up to a value of EUR 2,500 (minimum purchase price and minimum difference each EUR 50).

To find out more and sign up, please visit

    Do you have any questions about our products and services?

    Please call us: +43 1 711 11 380 or visit our FAQ section (only available in german).